Last Updated: March 30, 2026
This Data Processing Agreement ("DPA") forms part of the agreement between Scale Prognostics LLC ("Scale Prognostics," "we," "us") and the customer ("Customer," "you") governing the processing of data through the Scale Prognostics battery degradation prediction API.
"Customer Data" means all data submitted by the Customer through the API, including Simulation Inputs and Calibration Data.
"Simulation Inputs" means battery cycling parameters, operating conditions, and configuration data submitted to generate degradation predictions.
"Calibration Data" means experimental or field data provided by the Customer for the purpose of calibrating the model to their specific battery chemistry or use case.
"Processing" means any operation performed on Customer Data, including receiving, computing, transforming, and returning results.
Scale Prognostics processes Simulation Inputs solely to execute degradation predictions and return results to the Customer. Processing occurs on demand in response to API requests. We do not process Customer Data for any purpose beyond delivering the contracted prediction service.
Customer Data is never pooled, aggregated, or combined with data from other customers. Each calibration is isolated to the Customer's account. No Customer Data is used to train, improve, or enhance models served to other customers.
Simulation Inputs are processed in memory and are not persisted after the API response is returned. Calibration parameters are computed and returned to the Customer in the response payload; they are not stored server-side beyond the active session. Usage metadata (request counts, timestamps) is retained for billing and rate-limiting purposes.
Customer Data will not be sold, licensed, shared with third parties, or used for any purpose other than providing the contracted service. We do not use Customer Data for marketing, analytics, model training, or any secondary purpose.
All data transmitted between the Customer and the API is encrypted in transit using TLS 1.2 or higher. API keys are generated using cryptographically secure random functions and are unique to each Customer account. Customers are responsible for safeguarding their API keys and should treat them as sensitive credentials.
Upon contract termination or account closure, all customer-associated data -- including API keys, usage logs, and account records -- will be deleted within 90 days. Customers may request immediate deletion at any time.
Scale Prognostics uses the following subprocessors to deliver the service:
run_simulation function on inputs the visitor types; results return through Scale Prognostics' API, not via Anthropic. Anthropic's zero-retention API tier is the default for this integration. Sub-processor agreement: anthropic.com/legal/dpa.We will notify Customers before adding new subprocessors that handle Customer Data. Customers may object to a new subprocessor under Article 28(2) GDPR within 30 days of notification, at which point we will either (a) modify the proposed subprocessor relationship to address the objection, or (b) terminate the affected Service with pro-rata refund of pre-paid fees.
In the event of a confirmed security incident involving Customer Data, Scale Prognostics will:
Initial notification may be made through the Customer's designated security contact (or, absent one, the email associated with the account). Detailed forensic findings may follow as the investigation progresses.
Customers may request a full export or deletion of their account data at any time by contacting support@scaleprognostics.com. We will respond to data requests within 30 days.
This DPA is governed by and construed in accordance with the laws of the State of Georgia, USA, without regard to its conflict of law provisions.
For questions about this DPA or data processing practices, contact us at jason@scaleprognostics.com.